Contact
Talk to a human
Enterprise volume, a chain we do not index yet, an integration question the docs leave open — all of it goes to the same small team that writes the indexer.
Email us
One address, read by the team. Include what you are building and the rough monthly request volume you expect — it saves a round trip.
noreply@emails.tickwise.xyzTry these first
- Which chains and protocols are servedGenerated from the same registry the API answers from, so it cannot disagree with a request.Coverage →
- A call is failing and you want to know whyEvery status code we return, what causes it, and whether retrying will help.Errors →
- Data looks staleReal indexing lag per chain, polled live — not an uptime badge.Status →
- What a plan costs and what a call costsPrices and per-endpoint unit costs, both read from the live catalogue.Pricing →
- Keys, quota, invoices, changing planSelf-serve in the portal. Nothing here needs us in the loop.Portal →
Enterprise and new chains
We serve Uniswap v4 on Ethereum and Avalanche today, and that is the whole list — see coverage. Adding a chain is real indexing work rather than a configuration flag, so if you need one that is not there, tell us which and what volume it would carry; that is what decides the order we do them in.
There is no published enterprise tier beyond the plans on the pricing page. We are not going to advertise a custom SLA we have not yet had to meet.